Provides a continuum of organized crisis and community-based outreach and coordination of care services in partnership with Hegira Programs, Inc. and Neighborhood Service Organization, featuring a single point of entry to coordinated behavioral health crisis care. NIH employs full- and part-time C.O.P.E. Specialists that are licensed as an LMSW, LLP or LPC with a MCBAP SUD credentialing or a development plan in place and part-time C.O.P.E. Peer Support Specialists, who either have CPPS certification or are eligible to sit for the exam within six months of employment. Our professional mobile crisis teams are available 24 hours, county-wide to come to Emergency Departments, group homes, community mental health clinics, public buildings or other locations to assist adults to help resolve a psychiatric crisis, assess immediate needs and facilitate access to hospitalization, community treatments or support services. The C.O.P.E. team will complete a face-to-face assessment within 2-hours of a request to coordinate care management, provide transportation and intensive follow-up for 28 days following the crisis event to improve outpatient clinic service engagement and community integration. The Crisis Stabilization Unit (CSU) is the base of operations that provides 24-hour walk-in crisis screening, medication, emergency clothing, meals, showers, mobile telephones, transportation, coordination of care with community providers, and a time-limited, safe and monitored location for persons awaiting access to community services.
To assist adult residents of Wayne County experiencing a behavioral health crisis, please call toll-free 844-296-COPE (2673).